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OWC Wins BizRate Circle of Excellence Gold Honoree Award for Fourth Straight Year
Other World Computing named one of only 39 gold winners for customer service excellence
Oct 8, 2007 | Woodstock, IL
Oct 8, 2007 | Woodstock, IL
Other World Computing (OWC) http://www.macsales.com, a leading Mac and PC technology company, has been named a BizRate Circle of Excellence Gold Honoree Award Winner for the fourth year in a row by BizRate online comparison shopping service, which connects millions of consumers with thousands of stores. Based on consumer feedback from September 1, 2006 to August 31, 2007, in a field more than 98,000 online merchants, OWC is one of only 39 merchants to earn the Gold Honoree Circle of Excellence honor for 2007 – landing in the top .1 % of all BizRate companies, and scoring better than 99.9% of all companies rated.
As a dedicated online retailer of computer and iPod upgrade products and accessories, OWC exceeded BizRate’s rigid quality standards for the fourth year in a row by grading above the industry average in all six areas of customer service ranked: Ease of Site Use, On-Time Delivery, Overall Satisfaction, Customer Support, Product Met Expectations, and Likely to Shop Again.
“The customer is number one at Other World Computing, and by listening to our customers, that’s how we strive to become and stay their ‘number one’,” said Larry O’Connor, CEO of Other World Computing. “Exceeding customer expectations, and providing the best quality products at the best prices with the best customer service and technical support possible is what OWC is all about.”
Other World Computing also carries BizRate’s “Customer Certified” rating for proactively monitoring customer satisfaction directly at the point-of-sale check-out.
For further information on Other World Computing and OWC products, visit www.macsales.comor call toll free (800) 275-4576.
About OWC
Other World Computing (OWC), founded in 1988, is dedicated to helping Mac and PC enthusiasts do more and reach higher. We believe in sustainability – OWC solutions are genuinely built to last, go the distance, and enable users to maximize the technology investment they have already made. OWC's operation provides leadership in business sustainability, with its headquarters among the first in the world awarded LEED Platinum certification. OWC features an award-winning technical support team and an unparalleled library of step-by-step DIY and informational videos. From the home desktop to the enterprise rack, the corporate backup to secure medical data, the recording studio to the motion picture set, and beyond, there should be no compromise. That is why OWC is here.
