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OWC Recognized as BizRate Circle of Excellence Gold Honoree for Fifth Straight Year
Other World Computing one of only 53 Gold Level winners for customer service excellence
Sep 17, 2008 | Woodstock, IL
Sep 17, 2008 | Woodstock, IL
Other World Computing (OWC) http://www.macsales.com, a leading Mac and PC technology company, has been recognized as a BizRate®Circle of Excellence Gold Honoree Award Winner for the fifth year in a row by BizRate online comparison shopping service, which connects millions of consumers with thousands of stores. Based on consumer feedback from September 1, 2007 to August 15, 2008, OWC is one of only 53 merchants to earn the Gold Honoree Circle of Excellence honor for 2008 .
As a dedicated online retailer of computer and iPod upgrade products and accessories, OWC exceeded BizRate’s rigid quality standards for the fifth year in a row by being rated significantly above the industry average in all seven areas of customer service ranked: Overall Satisfaction, Product Selection, Ease of Finding Products, Repurchase Intent, Product Met Expectations, On-Time Delivery and Customer Support. Other World Computing also achieved a customer survey volume in the top 10% of survey volume for the year.
“Reaching Gold Honoree status for the fifth year in a row means that Other World Computing customers continue to give us top marks for products, quality, prices, service and support,” said Larry O’Connor, CEO of Other World Computing. “We are proud to have earned that trust. Striving to exceed customer expectations is what OWC is all about.”
Other World Computing also carries BizRate’s “Customer Certified” rating for proactively monitoring customer satisfaction directly at the point-of-sale check-out.
For further information on Other World Computing and OWC products, visit www.macsales.com or call toll free (800) 275-4576.
About OWC
Founded in 1988, Other World Computing (OWC), is a trusted provider of premium technology solutions tailored to enable creators and tech enthusiasts to bring their unique visions to life. The company develops high-performance end-to-end tools catering to a global community of creators at all levels of their craft, from Capture to Creation to Collaboration. The mission of extending the useful life of existing technology is a demonstration of the company's commitment to a more sustainable world. The core value of Other World Computing is to design and manufacture industry-leading products that deliver excellence and are built to last for minimal environmental impact.
