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OWC Recognized as BizRate Circle of Excellence Gold Honoree for Fifth Straight Year
Other World Computing one of only 53 Gold Level winners for customer service excellence
Sep 17, 2008 | Woodstock, IL
Sep 17, 2008 | Woodstock, IL
Other World Computing (OWC) http://www.macsales.com, a leading Mac and PC technology company, has been recognized as a BizRate®Circle of Excellence Gold Honoree Award Winner for the fifth year in a row by BizRate online comparison shopping service, which connects millions of consumers with thousands of stores. Based on consumer feedback from September 1, 2007 to August 15, 2008, OWC is one of only 53 merchants to earn the Gold Honoree Circle of Excellence honor for 2008 .
As a dedicated online retailer of computer and iPod upgrade products and accessories, OWC exceeded BizRate’s rigid quality standards for the fifth year in a row by being rated significantly above the industry average in all seven areas of customer service ranked: Overall Satisfaction, Product Selection, Ease of Finding Products, Repurchase Intent, Product Met Expectations, On-Time Delivery and Customer Support. Other World Computing also achieved a customer survey volume in the top 10% of survey volume for the year.
“Reaching Gold Honoree status for the fifth year in a row means that Other World Computing customers continue to give us top marks for products, quality, prices, service and support,” said Larry O’Connor, CEO of Other World Computing. “We are proud to have earned that trust. Striving to exceed customer expectations is what OWC is all about.”
Other World Computing also carries BizRate’s “Customer Certified” rating for proactively monitoring customer satisfaction directly at the point-of-sale check-out.
For further information on Other World Computing and OWC products, visit www.macsales.com or call toll free (800) 275-4576.
About OWC
Other World Computing (OWC), founded in 1988, is dedicated to helping Mac and PC enthusiasts do more and reach higher. We believe in sustainability – OWC solutions are genuinely built to last, go the distance, and enable users to maximize the technology investment they have already made. OWC's operation provides leadership in business sustainability, with its headquarters among the first in the world awarded LEED Platinum certification. OWC features an award-winning technical support team and an unparalleled library of step-by-step DIY and informational videos. From the home desktop to the enterprise rack, the corporate backup to secure medical data, the recording studio to the motion picture set, and beyond, there should be no compromise. That is why OWC is here.
