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Fastermac.net, Mac-only Isp, Introduces Live Toll-free 24x7 Customer Support

New account sign-up and registration also now available through toll-free support line

Apr 13, 2004 | Woodstock, IL

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FasterMac.net, a services division of Other World Computing (OWC), today announced that toll-free telephone customer support services are now available 24 hours a day, seven days a week at 1-800-869-9152 for users of the nationwide dialup Internet service created specifically for users of Apple Macintosh computers.

Additionally, the same toll-free number serves as a convenient way to register new accounts for the unlimited 56K v.90/v.92 dialup access and web hosting services by telephone. New users with access to the Internet may also conveniently sign up online at www.fastermac.net, and new accounts are activated for immediate use within seconds of signing up regardless of the registration method used.

"The success and popularity of FasterMac.net continues to exceed our expectations, and our TurboMac accelerated product, which truly gives DSL-like browser performance over a standard dialup connection, is wowing new customers everyday," said Larry O'Connor, president and founder of OWC. "Our goal with FasterMac.net is to not only provide Macintosh-users with the best Internet services for the best cost, but to provide a superior level of support for those services as well. Our professional staff is now available any time, any day of the week in order to make sure our customers are always able to get the most from our services."

Regular pricing for FasterMac.net unlimited nationwide service comes in three payment options with rates as low as $8.00 per month. An introductory, 100 percent refundable first month rate of $7.50 is also available to new customers of FasterMac.net standard and TurboMac accelerated service. All FasterMac.net dial-up customers have unlimited connect time and receive 10MB of web hosting space and five email accounts (username@fastermac.net) with included web mail access and powerful, customizable anti-SPAM tools.

"By providing a quality dial-up experience for the Macintosh and backing it with superior customer support services, we live up to the official FasterMac.net slogan, 'Pay Less, Get More - Surf Faster'", O'Connor said. "FasterMac.net has won rave reviews from both users and reviewers alike as more and more Mac-users across the nation have begun taking advantage of our inexpensive, fast, quality access. Now that we also have real, 'live-body' support available 24 hours a day, 7 days a week, it's even easier to make the switch and discover just how much better the FasterMac.net experience can be."

More information on service plans, referrals, support and configuration can be found at www.fastermac.net or by calling 1-800-869-9152.

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About OWC

Founded in 1988, Other World Computing (OWC), is a trusted provider of premium technology solutions tailored to enable creators and tech enthusiasts to bring their unique visions to life. The company develops high-performance end-to-end tools catering to a global community of creators at all levels of their craft, from Capture to Creation to Collaboration. The mission of extending the useful life of existing technology is a demonstration of the company's commitment to a more sustainable world. The core value of Other World Computing is to design and manufacture industry-leading products that deliver excellence and are built to last for minimal environmental impact.

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Company Contact

Chris Kooistra

ckooistra@owc.com